Frequently Asked Questions
How long does shipping take for my order?▼
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy for fashion items?▼
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our online portal to initiate your return and receive a prepaid shipping label.
Which payment methods do you currently accept?▼
Kiva Wellness accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Afterpay for a more convenient shopping experience.
How do you ensure the quality of your clothing?▼
Every garment undergoes a rigorous multi-point inspection process. We source premium, sustainable fabrics to ensure that your fashion pieces are durable, comfortable, and maintain their shape over time.
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